Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

"We just moved here from out of state. We had a pup in the past that made us very cautious of the vets we let see our pets.Trying to find a vet during a pandemic is already a challenge. Moreso when you have little trust.I called 4 different vets. They were all willing to see my guy, but they wanted to come to the car, take him, and bring him back when they were done. I was not willing to go this route for our very first ever visit in a new state.Hillsdale went the extra mile. They not only kept open communication leading up to the appointment, but they created an opportunity to Skype while he was in the room so I could see him being cared for, could ask questions, and talk to the vet through the appointment.He had an issue with his eye the next day, I sent a photo on their app asking if I should make an appointment, and they called me before I could even set my phone down.So excited to find a new vet that I love just as much as our old one."

Kelsey B.

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