Happily Welcoming New Clients!

Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

"UPDATE! Once again, our former vet was booking many months out when we discovered a sudden hard lump growing on our pup. So after a month of waiting to get in, we called here on the off-chance they were taking new patients. Lucky us! Hillsdale Vet was able to get her in, diagnose and successfully treat our sweet dog. She's now fully recovered and we continue to be blown away at the professionalism and follow up of the entire staff. Rocks stars all around! We couldn't be happier or feel luckier to be clients of Hillsdale Vet Hospital. Thank you!Previous review:Blown away at the level of concern and care their staff extends! Our dog is not a patient of this clinic, but when she became sick and our usual vet wasn't available, they went above and beyond to help. If they begin taking new clients again, we'll definitely be first in line. Really extraordinary - thank you!"

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